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SaaS HR Platform Drives 18.5% More Leads by Highlighting Complete Feature Set

Single metric card showing form submission rate increase from 0.12% to 0.14%, representing an 18.5% improvementSingle metric card showing form submission rate increase from 0.12% to 0.14%, representing an 18.5% improvement
The Client

Enterprise HR Solutions Provider

Executive Summary
A major B2B HR SaaS provider serving mid-sized businesses struggled with poor homepage conversion rates. Through strategic content restructuring and mobile optimization, we drove an 18.5% increase in form submissions across 345,684 visitors over 49 days.

Highlights

A large B2B HR SaaS solutions provider came to us with a challenge: their homepage wasn't converting visitors into leads effectively. Their premium HR outsourcing services needed a digital presence that matched their market-leading position.

Here's how we transformed their homepage into a lead-generation powerhouse, driving an 18.5% increase in form submissions with 96% statistical confidence.

The Challenge 💡

The data told a clear story: users weren't engaging with critical service information below the fold. Despite offering comprehensive HR management solutions, the homepage failed to effectively communicate their value proposition.

Key challenges we identified:

  • Limited engagement with service sections below the fold
  • Unclear presentation of comprehensive HR solutions
  • Poor content discovery on mobile devices

Our Solution ⚡

We implemented a data-driven redesign focused on clarity and user engagement. Our solution centered on streamlining the presentation of services with clear content blocks and benefit statements.

Key implementation elements:

  • Redesigned content blocks with benefit-focused messaging
  • Six icon-based benefit statements with supporting text
  • Expandable content sections optimized for mobile users
  • Enhanced "all-in-one" messaging to emphasize comprehensive services

Technical Implementation

Our approach targeted all modern browsers and devices with responsive design optimization. We maintained consistent navigation and header elements while enhancing the mobile responsiveness across all devices.

Test parameters:

  • Duration: 49 days (Jan 14 - Mar 4, 2019)
  • Total users: 345,684
  • Device targeting: All devices
  • Browser targeting: All modern browsers (IE 7-10 excluded)
Before (Control):
Original homepage layout featuring three service categories with bulleted lists of features. While informative, this layout limited visibility of the platform's full capabilities.
After (Test - 18.5% Lift):
Expanded six-service grid that better showcases the complete HR platform. Added Talent Management, Risk Management, and dedicated HR Tech sections clearly communicate the comprehensive SaaS offering, leading to increased form submissions.

The Results 🎯

Quick highlights:

  • Form submissions increased by 18.5%
  • Conservative lift estimate: 11%
  • Statistical confidence: 96%
  • Test participation: 18.38% of traffic

Here's the detailed data after 49 days:

Results Table:

Metric Control Variation Lift
Users 153,918 191,766 -
Transactions 179 264 -
Conversion Rate 0.12% 0.14% 18.5%

Why It Worked

The success of this test reinforces several key principles in SaaS homepage design. Clear, benefit-focused messaging combined with strong visual hierarchy significantly impacted user engagement and conversion rates.

Key findings:

  • Users responded strongly to the "all-in-one" messaging strategy
  • Mobile-first approach maintained engagement while solving space constraints
  • Improved visual hierarchy led to better content discovery
  • Simplified presentation reduced cognitive load while maintaining detailed information

For Saas, particularly in complex industries like HR solutions, simplified presentation of comprehensive services helps potential clients better understand the value proposition. Our test results demonstrate that reducing cognitive load while maintaining detailed information availability creates an optimal environment for lead generation.

Let's Talk 💬

Want to see similar conversion rate improvements for your B2B website? Let's discuss how our data-driven approach can transform your digital presence.

Appendix: Detailed Test Parameters and Statistical Analysis

Test Configuration

Parameter Value
Test Duration 49 days (Jan 14 - Mar 4, 2019)
Total Sample Size 345,684 users
Participation Rate 18.38%
Device Targeting All devices
Browser Targeting All modern browsers (IE 7-10 excluded)

Statistical Analysis

Metric Value
Confidence Level 96%
Z-score -1.77
P-value 0.0381796
Conservative Lift Estimate 11%

Field Notes
"B2B SaaS companies often default to generic benefit statements that could apply to any competitor in their space. While this test showed strong results from restructuring content, the real opportunity lies in rigorous testing of the benefit statements themselves. The key is connecting them directly to prospect pain points and unique competitive advantages. Too many teams get caught up in design and layout testing without validating their core value propositions."
Devon Cox President, ConversionTeam
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