Free Audit

How We Boosted Luxury Retailer's Conversion Rate by 7.1% With Smart Product Collections

The Client

Timeless Luxury Apparel Brand

Executive Summary
Luxury clothing retailer specializing in high-end designer apparel. Our "Check Off Your List" collection section at the bottom of their New Arrivals page yielded a 7.1% conversion increase and 3.7% revenue per user lift during the holiday season.
Categories: AB Testing Case Studies, Ecommerce CRO Case Studies, Fashion & Accessories CRO Case Studies

Highlights

A premium luxury clothing retailer was struggling with limited product discovery and cross-category browsing on their New Arrivals page during the crucial holiday shopping season.

We implemented a "The Very Best Gifts" product collection section at the bottom of the page, featuring curated categories with lifestyle imagery and clear CTAs, optimized for both desktop and mobile experiences.

  • 7.1% increase in conversion rate (from 1.41% to 1.51%)
  • 3.7% revenue lift

The Challenge

The client's New Arrivals page was functioning as a standard product listing page but failed to effectively showcase their seasonal collections or encourage cross-category browsing.

This limited discovery opportunity meant visitors were missing complementary items and themed collections, reducing engagement with the full product range and limiting conversion opportunities during the critical holiday shopping season.

Our Solution 💡

We identified a key opportunity to enhance product discovery at the point where many users typically exit the page.

We implemented a visually compelling "The Very Best Gifts" section with:

  • Five curated collection categories with clear navigation paths
  • High-quality lifestyle imagery representing each collection
  • Mobile-optimized carousel
  • Themed "For Them — And You" messaging to encourage both gift shopping and self-purchase

Technical Implementation ⚡

The solution was built with responsive design techniques ensuring optimal appearance across all devices:

  • Desktop: Multiple categories displayed simultaneously
  • Mobile: Touch-friendly carousel with pagination dots
  • Test parameters: All devices, all major browsers
  • User segments: All traffic to New Arrivals pages (women's and men's)
Control: The end of the New Arrivals product listing page, showing footer without discovery options, causing visitors to miss complementary items and themed collections
Variation: Enhanced area featuring five curated collection categories, lifestyle imagery, and clear CTAs, resulting in a 7.1% conversion rate lift.

The Results

Metric Control Variation Lift
Users 64,691 63,566 -
Transactions 913 961 -
Conversion Rate 1.41% 1.51% 7.1%
Revenue Lift - - 3.7%

Why It Worked 🎯

Our solution succeeded by leveraging proven conversion principles that align perfectly with luxury shopping behaviors. By capturing user attention at natural exit points, we extended the browsing journey where engagement would typically end. The curated collections improved cross-sells, by boosting product discovery.

The dual-purpose messaging ("For Them — And You") tapped into holiday shoppers' gift-buying mindset while encouraging self-purchase—which resonated with the luxury audience looking for both thoughtful gifts and personal treats.

Let's Talk 💬

Could your e-commerce site benefit from a smart approach to product discovery? Let's discuss how our UX optimization can boost your conversion rates and increase revenue per user.

Appendix: Detailed test parameters and statistical analysis

Performance Metrics

Parameter Value
Device targeting All devices (desktop, tablet, mobile)
Browser targeting All major browsers
User segments All traffic to New Arrivals pages (both women's and men's sections)
Page scope Product listing pages for New Arrivals category
Test duration 35 days
Sample size 128,257 users total
Participation rate 100% of New Arrivals page visitors

Statistical Analysis

Metric Value
Confidence level 93%
Z-score 1.50
P-value 0.0669183
Conservative lift estimate 2%
Sample size 128,257 users total
Test duration 35 days
Participation rate 100% of New Arrivals page visitors
Field Notes
"We all know product recommenders are vital in ecommerce, but many site managers fail to include meaningful changes to these as part of their holiday strategy. Ecommerce managers need to think about what recommenders they are going to add and where in July, not October, to make sure these high-value optimizations are ready for Black Friday."
Devon Cox President, ConversionTeam
NEXT STEPS

Let’s Talk Conversion

Ready to see if our companies are a good fit? Get a free Quick Wins CRO Audit or reach out to start a conversation
cross menu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram