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Jewelry TV Case Study: 5.2% More Sales with Portal Page Optimization

The Client

Jewelry TV shopping network

This TV shopping network is a leader in the direct-to-consumer (D2C) jewelry market.
Tags
Merchandizing
Case Study Published
December 1, 2022

The Client

The test ran in March of 2022. 

This TV shopping network is a leader in the direct-to-consumer (D2C) jewelry market. It hired ConversionTeam in 2019 to increase the conversion rate via the Iterate Program.

The Business Need

The client has had success with a 2-level category page approach where there is a portal page and then a traditional gallery page with subcategories therein. Contrary to popular belief, this portal page was increasing conversion (proved via another ConversionTeam test), so the next step was to determine if the page could be optimized further by adding bestselling products.

Portal page detail

Note: CTA is to subcategory only

Portal page detail

Solution

Add best-selling products under CTA.

Test Variation

Solution

Results

The test version was a strong winner, up 5.2% for transactions at 97% confidence.  Revenue was also up substantially, though our analysts know from experience that this is most likely a sample size effect and not an actual improvement of AOV in the 30% range.

The client incorporated this learning into their design roadmap and will be releasing new category pages based on them.

Overall data 

Overall data
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